FREQUENTLY ASKED QUESTIONS
Generally you will get the same product you see in the pictures of product. However there are times that companies will change their packaging and and some other details. We will send you those unless the product is significantly different (for example different weight or quantity). If this happens we will contact you.
Another scenario is that we get product from other countries. The brand name will be the same, along with weight or quantity. Only there might be other languages printed. We try our best to add this to the Product Description.
Due to Health and Insurance regulations, and in order to maintain the highest level of hygiene and safety, we are no longer able to accept returns or order cancellations unless an incorrect or out of date product has been received.
Damage, discrepancy or shortage correspondence must be reported within 24 hours of verified receipt. Claims submitted thereafter may not be honored and we may request photographs to help file a damage claim. In the event the product or original packaging has been discarded, it will be at our discretion if we are able to issue credit.
We are an independent reseller and not a manufacturer and have no control over formula, packaging or product changes. We strive to provide accurate product information and images but it is not uncommon for a formula or packaging to change without giving us notice.
We are striving to bring you amazing variety of Food, Health & Beauty and other unique products from around the world. Most of what we offer will be restocked. The best way to keep on top of your favorite items is enter your email on the out of stock Product page. As soon as the product arrives you will get an email that it is back in stock.